MyMillennium is Millennium Hotels and Resorts' global travel loyalty programme, enabling members to earn MyPoints on their dining and stays with Millennium Hotels and Resorts. Members enjoy exclusive rates and exclusive benefits designed to elevate their stay. MyPoints can be redeemed for rewards, including complimentary nights, room upgrades, dining vouchers, and online shopping with MyRewards, with over 100 exciting brands available on the catalogue.

We have over 140 participating hotels and resorts across Asia, China, Europe, Middle East, New Zealand and North America. Click here to explore the full list.

To sign up for MyMillennium, simply fill out the brief online registration form on our website or through the MyMillennium mobile app. Alternatively, you can complete an application form at any participating hotel and submit it to our staff during check-in.

Individuals who are 18 years old or older can join MyMillennium, and membership is free.

The MyMillennium program features three membership tiers: Classic, Silver, and Prestige.

• Classic - The basic membership tier that is free to join.
• Silver – Members who stay a minimum of 10 qualifying nights or spend US$625 on dining at any participating hotel within a membership year qualify for Silver status.
• Prestige - To qualify, members are required to either stay a minimum of 20 qualifying nights or spend US$1,250 on dining at any participating hotel within a membership year.

Members will enjoy exclusive member rates and offers, special perks and earn MyPoints for qualifying room night stays or dine at any participating restaurants. MyPoints can be redeemed for room stays, dining vouchers and more. Click here for a comprehensive overview of all member benefits.

A qualified room night is when you book your stay at eligible room rates at participating hotels directly via our website. 
Non-eligible room rates include:

• Complimentary rooms
• Commissionable room rates booked via third parties (for example, travel agents, online travel agents, etc.)
• Room rates provided in conjunction with airline and/or travel industry discounts
• Room rates of airline crew members paid by the airline
• Room rates for group conventions or corporate meetings
• Room rates for selected long-term stays
• Room rates on ad hoc special (promotional) discounts

Yes, you can still enjoy your membership benefits even if you book a non-eligible room rate. However, please note that you will not earn MyPoints for the stay, and the nights stayed will not contribute to the tracking of Double Points perks (for every 10 nights stayed) or membership upgrades.

During your birthday month, you will be able to enjoy:

• Earn Triple Bonus Points on stays within your birthday month
• Dining discount vouchers (May vary based on membership tier)
• Special celebration treats from the hotel

Check that your Date of Birth is correctly reflected in your profile and update your profile on our website if required. If you face any difficulties, please reach out to our Membership Support to have it corrected and to receive your birthday email.

To combine your accounts, kindly reach out to our Membership Support and provide us with the following details: Membership Name, Membership Number & Membership Email & Email.

You may update your details on the brand website or open your MyMillennium App and log in to update your profile.

You may change your password here and enter your registered email address to reset your password.

Complete the following steps to update your password:

1. Click here to Go to My Account 
2. Select 'Change My Password' tab
3. Enter your Current Password followed by your New Password, and confirm to update
   
    

Yes, all MyMillennium members can earn MyPoints when staying or dining at participating hotels. However, your stay must be booked through the brand's website or MyMillennium App.

• Classic members will earn10 MyPoints for every US$1 spent on qualifying rooms and other hotel services (excluding taxes) at participating hotels.
• Silver members get 15 MyPoints for every US$1 spent on qualifying rooms and other hotel services (excluding taxes) at participating hotels. 
• Prestige members get 20 MyPoints for every US$1 spent on qualifying rooms and other hotel services (excluding taxes) at participating hotels. 
• Members will earn 5 MyPoints for every US$1 spent on dining for non-staying guests capped at US$5000.   

Please allow 3-5 business days after you have checked-out for points from a recent stay to post to your account. If it has been more than 5 business days and your points are still missing, please reach out to Membership Support.  

The time needed for awarding points may vary with each promotion, please allow up to 6 - 8 weeks for the bonus points to be posted to your account. If it has been more than 6 - 8 weeks and your points are still missing

MyPoints are non-transferable and are not exchangeable for cash.

To transfer points, please log in to your account on our website or app.

MyPoints are valid for 12 months from the date they are issued and expires on the last day of the 12th month unless your membership lapses or is cancelled.

Yes, you can redeem your MyPoints on a room booking by logging in to your MyMillennium account and completing the following steps:

• Choose your preferred hotel and date
• Upon check-out, click Pay with Loyalty Points and the number of points required will apply

If you have insufficient MyPoints, you may settle the balance amount with a credit card or cash.

For room booking redemptions, members must cancel room bookings at least 72 hours in advance (if permitted). Failure to do so will result in forfeiture of MyPoints. MyPoints will be reinstated within 3-5 working days after cancellation with a three-month expiry from the date of reinstatement. 

You can redeem your MyPoints for room bookings, room upgrades, and F&B dining vouchers. You can also use them for a range of exciting rewards, such as gifts and vouchers, available in our MyRewards Catalogue (Online Mall).

Only the MyMillennium member whose name is associated with the booking will earn MyPoints for that stay.

As a MyMillennium member, you can choose to earn either MyPoints or Frequent Flyer miles for each qualifying night. Please let the hotel staff know your preference upon check-in.

During your birthday month, members can earn triple bonus points on qualified stays if both the check-in and check-out occur within that month. The bonus points will be credited on the 1st of the following month based on the highest revenue.

Yes, members can request for a room upgrade either during check-in or through online booking. Upgrades are available only to the next highest room category, with the Club room being the highest. Suites are excluded.

The points required for a room upgrade can vary depending on the room type and hotel collection.

Successful room upgrade will be noted in your booking confirmation email. 

New members who enrol in the MyMillennium program can receive a USD$20 dining credit for use at participating Millennium Hotels and Resorts restaurants, requiring a minimum spend of USD$50, to be redeemed within 30 days using a voucher code sent to their registered email.

Unfortunately, extending the validity of e-vouchers is not allowed.

Please print the voucher that was sent to your registered email address and present it upon payment. Please refer to the Terms & Conditions stipulated on the voucher.

Please reach out to our Membership Support.  

All redemptions made with MyPoints are final and cannot be refunded or cancelled. MyPoints will be charged accordingly regardless of any accidental redemption made. Kindly ensure that you have select the correct items upon confirmation.

Yes, please refer to the Terms & Conditions stated in the vouchers you have received.

The dining discount voucher is applicable for use at participating hotels under the MyMillennium programme with eligible dining services. Click here to see the list of participating locations.